Ordering Information

CAN I GET MY PRODUCTS SOONER IF I PAY MORE?

There may be a way to receive your product faster, please call our customer service department at [RROCK] ###-###-#### and ask about expedited processing.

Depends.  Please contact customer service and see if have room in our production cycle. 

WHAT SIZE DOES MY IMAGE NEED TO BE FOR DESIGN YOUR OWN?

Your image needs to be a vector object or 300 resolution at the largest size you have in order to cover the whole suit. There are no size requirements, we'll let you know if its not going to be big enough.  

DO YOU ALLOW ANY IMAGES ON DESIGN-YOUR-OWN SUITS?

Storm uniforms welcomes your individual designs/artwork but we do reserve the right to refuse inappropriate or controversial designs.

We do not allow any obscene or inappropriate images or words to be designed on our suits. Storm Uniforms reserves the right to cancel any suit design we deem as inappropriate or obscene. 

WHAT ABOUT COPYRIGHTS?

Storm uniforms does not assume responsibility for patent research or infringements. Your design is your responsibility to research and assume liability for its use. Should Storm uniforms be familiar with artwork that you submit, we would assist you in correcting any issues.

Because you are designing the suit, you are responsible and accountable for the designs if they go to market. Storm Uniforms is not liable in the case that you have designed a suit with images to which you do not hold the rights. You will be held accountable.



Fit Guide

WHAT IS A FIT KIT?

Fit kits are designed to assist you in ordering the correct sizes. You will receive a full size run of the garment you are purchasing. You will be able to put the exact product you are purchasing, on your participants/

A fit kit is a package containing all the different styles we sell in all the different sizes. This will help dealers sell to teams quicker due to the fact that they can try on the suits to decide what size of suit fits best.

WHAT IS MY CORRECT SUIT SIZE?

Storm uniforms has its own particular sizing and that is why we send you a fit kit. Although there is not exact industry standard, your fit kit will give you comfort in trying on the exact style and sizes you are ordering.

There are a couple of ways to find your suit size. We use a consistent industry standard, so if you have a swimsuit that already fits, just check the size on your current suit. Always be certain of your correct size before ordering your suit. Please check our size chart to pick your size. 

I CANNOT FIND MY SIZE IN THE SIZE CHART. DO YOU OFFER MORE SIZES?

Unfortunately, we only offer the sizes within our specifications.

We're sorry to hear that. At this moment we do not offer additional sizes.

I HAVE DIFFERENT SIZES IN DIFFERENT SECTIONS OF MY BODY SUCH AS WAIST VERSUS CHEST. IS THERE ONE THAT IS MORE IMPORTANT THAN ANOTHER?

Everyone is a different size and there are no exact designs that accommodate everyone’s exact dimensions, Storm uniforms uses only materials with an amount of give in the body of the garment to allow for flexibility within our sizes.

You have to make sure that all the different measurements in a specific size all fit. The swimsuits are made with stretchy material but the measurement that is more important is your height.



Fit Kit Details

SHIPPING COSTS FOR FIT KITS

For teams in the US, Storm Uniforms does not charge for shipping, as long as the sizing kit is shipped via UPS ground.
If any other shipping method is used, the team must pay for the shipping costs for the sizing kit. Teams are always required to pay for the return shipping of the sizing kit. Teams outside the US are always required to pay for any outgoing and return shipping, as well as any US customs charges that may apply, regardless of the shipping method used.

GUARANTEEING FIT KITS

When Storm Uniforms sends a team a sizing kit, we require teams in the US to provide a credit card number to guarantee the sizing kit cost.
The credit card will not be charged unless (1) the sizing kit is not delivered back to Storm Uniforms within 60 days of the outgoing shipment date; or (2) some suits are missing or damaged upon receipt by Storm Uniforms. At this time, the team will be charged for the value of all the suits in the delinquent sizing kit, or the value of the missing suits in the returned sizing kit, as well as the outgoing shipping charge. If the sizing kit is returned after the team’s credit card has been charged, Storm Uniforms will refund the credit card, minus the outgoing shipping fee, and any applicable restocking fee. Teams outside the US must also provide a credit card number and these teams are immediately charged for the cost of the sizing kit. When the non-US team returns the sizing kit within 30 days of the outgoing shipment date, Storm Uniforms refunds the credit card for the value of the returned suits.